DirectCanada.com offers customers a fast and convenient one-stop web site to buy the latest technology, backed by world-class customer service, unbeatable prices, and fast shipping options. Our goal of "complete customer satisfaction" insures
that customers have a worry-free online shopping experience, and means each and every customer is the most important one we have.
We manage one of the largest selections of the latest computer components, accessories and electronics goods in Canada. Our convenient website offers customers a quick and convenient catalogue of thousands of products.
By maintaining strong relationships with major manufacturers, we can offer rock bottom prices to each and every customer. DirectCanada.com keeps prices low by making sure our purchasing agents negotiates the best deals in the industry, so we can pass on huge savings to you. We carefully make sure our pricing is constantly monitored to make sure you always get the greatest value whenever you buy from us. "Every Day Low Prices" means our commitment is to always offer prices that deliver the best value for our customers.
Our sophisticated real-time inventory system provides customers with immediate information about the many thousands of items we stock. We strive to keep this system 98% accurate so when you place your order from us, you can be sure that you'll get the products promptly. In the rare event that a product is on back ordered, we can work with you to find a comparable item or issue a refund for the back ordered item within 24 hours. Back ordered items will be shipped as soon as it is on hand.
DirectCanada.com is committed to delivering the best customer service in the industry, with quick responses to electronic messages, and prompt phone support during business hours. This isn't just a statement, but an ongoing commitment from all of our team.
Buy with confidence at DirectCanada.com. We offer an easy 15-day self-service RMA in the rare event a product is defective on most items that we sell, and an extensive selection of product coverage plans such as our exclusive Rapid Replacement Plan that gives peace-of-mind for months and years to come. Our easy web based RMA system lets you submit requests 24/7.
Follow the progress of your order from when you submit it, through the payment, packaging and shipping process from start to finish. Always know what the status of your order within typing a message or picking up the phone. Once we've shipped an order, you'll receive a detailed confirmation with a carrier's tracking number so you can track your order's progress right to your door.
Over 95% of orders are shipped the same business day. Many orders are received by customers in 24 to 48 hours (not including weekends or holidays) in most places in Canada when customers choose one of our many economical Air shipping options. We also make sure we offer some of the most competitive shipping rates in the industry, with no hidden handling fees or additional shipping charges.
Your online privacy, security and safety is our #1 concern, and we insure we keep our commitment to providing a worry-free web shopping experience by constantly monitoring our practices, and making sure your information remains safely
in our hands.