Corsair Warranty Periods

Effective April 8, 2016, the following warranty periods apply:

DRAM Modules

• All DRAM memory modules have a lifetime warranty

Flash Devices

• All USB 2.0 Flash Survivor®, Flash ReadOut and TurboFlash flash drive products have a 10 year warranty
• All USB 2.0 Flash Padlock® products have a 5 year warranty
• All USB 2.0 and USB 3.0 Flash Voyager and Flash Survivor flash drive products have a 5 year warranty
• All solid-state drive (SSD) products have a 3 year warranty with the exception of the Neutron Series™ which have a 5 year warranty

Mobile Storage

• Voyager Air products have a 3 year warranty

Power Supplies

• AX Series™ PSUs have a 7 year warranty
• AXi Series™ PSUs have a 10 year warranty
• CS Series™ PSUs have a 3 year warranty
• CX Series™ PSUs have a 3 year warranty
• CX-M Series™ PSU Models CX430M, CX500M, and CX600M have a 3 year warranty
• CX-M Series™ PSU Models CX450M, CX550M, CX650M, CX750M, and CX850M have a 5 year warranty
• GS Series™ PSUs have a 3 year warranty
• HX Series™ PSU Models HX520W, HX620W, and HX1000W have a 5 year warranty; all other HX Series™ Models have a 7 year warranty
• HXi Series™ PSUs have a 10 year warranty
• RM Series™ PSUs have a 5 year warranty
• RMi Series™ PSUs have a 10 year warranty
• RMx Series™ PSUs have a 10 year warranty
• SF Series™ PSUs have a 7 year warranty
• TX Series™ PSUs have a 5 year warranty
• Vengeance Series™ PSUs have a 5 year warranty
• VS Series™ PSUs have a 3 year warranty
• VX Series™ (Models VX450, and VX550) have a 5 year warranty

Computer Cases

• Obsidian Series® cases have a 2 year warranty
• Graphite Series™ cases have a 2 year warranty
• Carbide Series™ cases have a 2 year warranty
• Vengeance Series® cases have a 2 year warranty

Cooling Products

• Hydro Series™ products have a 5 year warranty
• Air Series™ products have a 2 year warranty
• All fan products have a 2 year warranty

Audio Products

• All speaker products have a 2 year warranty
• All headset products have a 2 year warranty

Gaming Peripherals

• Gaming Mice have a 2 year warranty
• Gaming Keyboards have a 2 year warranty
• Gaming Mouse Mats have a 1 year warranty

Certified Refurbished Products

• Corsair offers a 1 year, replacement-only warranty for certified refurbished PSUs, Cases, Cooling units, SSD, USB parts, Audio, and Gaming Peripheral units.

For additional information and technical assitance, please visit Corsair Memory''s support site at:

http://www.corsair.com/en-us/support/warranty

Corsair Technical Support
https://corsair.secure.force.com/home/home.jsp

Merchandise sold by DirectCanada.com carries a limited 15-day customer satisfaction policy and a limited 30-day DOA (dead-on-arrival) policy, from the original invoice date, and is subject to the following terms and conditions:

1. ALL merchandise requires an RMA number (Return Merchandise Authorization) issued by DirectCanada.com for return. RMA numbers are valid for 7-days with a small leeway for shipping times. Merchandise returned to us without a valid RMA number will be refused and shipped back to the customer at the customer's expense. Please allow 5 to 10 business days for testing and refunds to be processed.
2. Returned merchandise must NOT be physically damaged, including damage due to improper installation or overclocking. This includes any physical alteration to the product, modifications not approved by the manufacturer, bent pins, etc. No returns, refunds or exchanges for any special order products, headsets, Notebooks, PDAs, Televisions, opened software (retail box Software, OEM Software, Computer Games, Video Games) , printers, printer supplies, paper, projectors (and accessories), appliances, handhelds, special order computers and special order items, DVDs, CDs, or any products marked as "no returns" or carries a similar description on the products' page. All products are eligible for original manufacturer's warranties. Please contact the manufacturer directly. All fees, including "shipping and handling", insurance coverage fees, and "Rapid Replacement" fees are non-refundable. All products are eligible for original manufacturer's warranties. Please contact the manufacturer directly. All fees, including "shipping and handling", insurance coverage fees, and "Rapid Replacement" fees are non-refundable.
3. UNOPENED merchandise (not including special orders or merchandise labeled "No Returns" or similar language) can be returned within 15-days under our customer satisfaction policy for a full refund, based on the current market price of the product, if the current market price is lower.
4. OPENED merchandise WITHOUT original packaging or materials is not eligible for return. OPENED merchandise WITH original packaging and materials may be eligible for return within our 15-day customer satisfaction policy and will be subject to a 15% restocking fee. Any returns MUST include all original parts and packing materials, or the RMA will be rejected.
5. LCD monitors and other products with LCD displays (i.e.: notebooks, cameras, etc.) adheres to the dead-pixel policy that been established by most of the manufacturers. Any product with an LCD screen must be a minimum of 7 (seven) dead LCD pixels to be considered defective. Please contact the manufacturer of the product for additional warranty information if you receive a product with less than 7 dead pixels.

All product warranty coverage after 30-days will be handled directly by the product manufacturer. DirectCanada.com reserves the right to refuse any returns or refunds for merchandise.

Prices, specification and terms of offers are subject to change without notice. While we make every effort to verify the accuracy of the product information posted, DirectCanada.com is not responsible typographical and/or photographic errors. DirectCanada.com reserves the right to change our terms and conditions at any time without notice.